Quest, a ProMach brand, recently introduced its robotic case packing and palletizing technology as part of the Flexible One integrated packaging solution.
Flexible One brings together primary packaging, secondary packaging, and end-of-line automation from multiple ProMach brands. That includes horizontal and vertical form-fill-seal, vision guidance, robotics, and integrated controls.
Quest says the solution was developed in response to customer feedback around changing package formats, workforce shortages, complex changeovers, and limited floor space. It’s also designed to give manufacturers a single-source option for line integration.
“Manufacturers today are being asked to do more with fewer resources while supporting a wider variety of products and package formats than ever before,” said Jae Hong, vice president and general manager at Quest, in a statement. “Flexible One solutions are designed specifically to address these challenges by combining the adaptability of robotics with the simplicity of operator-friendly controls and the performance advantages of fully integrated automation.”
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Bringing packaging technologies together
Quest worked with other ProMach companies to identify technologies for the Flexible One solution, including pouch forming and filling, robotic case packing, and palletizing.
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The system is designed to support a range of primary package styles and materials, along with different secondary pack styles and configurations.
Quest contributes its QX250 robotic case packer and QB321 robotic palletizer to automate secondary packaging and end-of-line operations. Quest is also a FANUC Authorized System Integrator.

Supporting faster case changeovers
The QX250 can handle multiple pouch sizes, case styles, pack patterns, and retail-ready configurations.
Dedicated end-of-arm tooling is stored inside the machine to support quick transitions between package formats and case styles.
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Quest says the setup allows manufacturers to manage changing SKUs and case requirements with less downtime.
Creating and changing pallet patterns
Quest’s QB321 uses recipe-driven controls that allow operators to create, store, and modify pallet patterns through the human-machine interface (HMI).
The palletizer does not require mechanical changeovers or additional tooling when switching pallet patterns.
The system can be deployed across snack food, produce, cheese and dairy, ready-to-eat products, meat and poultry, consumer packaged goods, frozen food, and pet food applications.
See it at Pack Expo International
Quest will demonstrate the Flexible One system at booth S-3660 during Pack Expo International 2026, which takes place October 18-21 at McCormick Place in Chicago.